Part 1
WhatsApp Business
Works on Android and iPhone.
Tap your phone's button below and install the green app with the B in the bubble. It's free.
Open the app, tap Agree and continue, and enter the number you want for Fit Mumz. You'll get a code by SMS to confirm it.
Already using this number on normal WhatsApp? The app will offer to move it over. Tap Continue, then Allow so your chat history comes with you. On Android, update normal WhatsApp first. Your number then works in WhatsApp Business only, so use one number per app. WhatsApp's help: moving your numberGo to the Tools tab, then Business profile. Add:
- Name: Fit Mumz Cape Town
- Category: pick the closest fitness or health option
- Hours: your class days (Mon / Wed / Fri plus weekends)
- Email and Instagram: instagram.com/fitmumz_capetown
- Website: www.fitmumz.co.za
WhatsApp's help: your business profile
Description (copy & paste)Pre & post-natal fitness classes with Natalie Daniels, a qualified pre & post-natal and group fitness instructor. Mom & bump ball classes at the studio in Bayview or online from home. Message us to book ๐
Photo tip: use your Fit Mumz logo, or a bright, close, smiling photo of you. It shows as a small circle, so keep it simple.Tools tab โ Greeting message โ turn on Send greeting message โ tap the message, paste, tap OK โ Save. New mamas get this the first time they message you. Help page
Greeting (copy & paste)Hi mama ๐ Thank you for messaging Fit Mumz Cape Town! I'm Natalie. Tell me how far along you are (or how old your baby is) and if you'd like studio or online sessions, and I'll get back to you soon.
Tools tab โ Away message โ turn on Send away message โ paste the message โ tap Schedule and choose Outside of business hours โ Save. Help page
Away message (copy & paste)Hi mama ๐ Thanks for your message! I'm teaching a class or with my family right now. I'll reply as soon as I can. Natalie, Fit Mumz Cape Town
Tools tab โ Quick replies โ tap +. Paste a message and give it a shortcut. In any chat, type / and the shortcut to drop it in. Help page
Shortcut: /classesThank you for your interest in Fit Mumz! ๐ Classes are with me, Natalie: cardio, toning, body conditioning and weight training for moms and moms-to-be, at the studio in Bayview or online. Which suits you best?
Shortcut: /bookLovely! Which day works for you: Monday, Wednesday, Friday or the weekend? I'll send you the next open session.
Shortcut: /melomedWelcome, Melomed mom! ๐ So happy you reached out. I'll send you the Melomed moms offer and the next sessions you can join.
Make these 4 and tag every chat:
Tools tab โ Lists โ New list, type the name, pick a colour. Then press and hold a chat โ Add to list.
WhatsApp is renaming labels to โlistsโ. If your phone still says Labels, it works the same: press and hold a chat โ Label chat. WhatsApp's help: listsTools tab โ Short link (on Android tap โฎ More first) โ View QR code โ Share code, or Share link to copy it. Help page: short link & QR
Put the link in your Instagram bio and the QR code on your posters and workshop flyers. Send the link to Dee too, she'll add it to your YouTube.
Tools tab โ Catalog โ Add new item to show your class options with a photo each. Skip it for now if you're busy. Help page
Part 2
YouTube channel
Use the Google account you want to own the channel.
Sign in to YouTube with your Google account (Gmail). On a phone, open youtube.com in your browser (the mobile site), or use a computer.
Then tap Create a new channel โ name it Fit Mumz Cape Town, pick a handle (try @fitmumzcapetown) โ Create channel.
This makes a Brand Account, so the channel carries the business name (not your personal name) and you can add Dee as a manager later. YouTube's help: create a channelEnter your phone number and type in the code YouTube sends.
- Unlocks videos longer than 15 minutes
- Unlocks custom thumbnails
- Unlocks live streams
It can take up to 24 hours to switch on. One number can verify up to 2 channels a year. Help page
Open YouTube Studio โ Customization โ Profile. Upload your Fit Mumz logo as the picture and a banner (Canva has a free โYouTube bannerโ template in pink).
Same place: Customization โ Profile. Paste the description and add your links:
Channel description (copy & paste)Welcome to Fit Mumz Cape Town ๐ Pre & post-natal fitness with Natalie Daniels, a qualified pre & post-natal and group fitness instructor. Here you'll find moves from our mom & bump ball classes, short workouts for moms and moms-to-be, and easy family recipes. Classes at the studio in Bayview, Cape Town, or online from home. Message us on WhatsApp to book (link below).
- WhatsApp: your short link from Part 1, step 8
- Instagram: instagram.com/fitmumz_capetown
- Website: www.fitmumz.co.za
- Inside a mom & bump ball class: a 20-second peek at a real class.
- One move, explained: you showing one class move and who it's for.
- No Sugar November: one easy snack from the free 7-day family menu.
Upload your vertical Instagram reels as they are, they become Shorts. Use โFit Mumz Cape Townโ in each title. Help page: Shorts
Once you have a short welcome video: YouTube Studio โ Customization โ Home tab โ add a Channel trailer. No rush. Open YouTube Studio
Part 3
Get paid easily
One payment link from your own bank, sent in a tap.
Open your business banking app (or ask your bank) and look for a way to make a payment link or payment request you can send on WhatsApp. Moms tap it and pay straight into your account.
What we found on the banks' own websites:
- Most SA banks: PayShap. It works with Absa, Capitec, FNB, Nedbank, Standard Bank, TymeBank and more. In your banking app, look for PayShap Request or Request money. payshap.co.za
- Nedbank business: iK Pay Link makes payment links you can share. Nedbank page
- Absa business: Mobipaid sends payment requests by SMS, email or social media. Absa page
- Another bank? Ask in the app or at the branch: โCan I create a payment link to send to my clients?โ
Check any costs with your bank before you choose. Never share your banking PIN or OTP with anyone.Tools tab โ Quick replies โ tap +. Paste the text below, swap the brackets for your payment link, and set the shortcut to pay. Then type /pay in any chat.
Shortcut: /payThank you, mama! ๐ Here's the easy way to pay for your Fit Mumz booking: [paste your payment link here] Please use your name as the reference, and I'll confirm your spot as soon as it comes through.
Stuck on a step or the screen looks different? Screenshot it and send it to Dee. Menu names follow the official WhatsApp and YouTube help pages and the banks' own websites (November 2026); apps update, so a button may have moved slightly.